Can I cancel anytime?
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You can cancel whenever you’d like! You’ll receive an email reminder 3 days before your card is charged, so you can decide whether to get cookies delivered to your door, skip a shipment, pause your subscription, or cancel. You can easily manage this in your subscription portal.
Can I change my flavor choices anytime?
![toggle faq](https://cdn.shopify.com/s/files/1/0542/1871/9401/files/caret-down-production.png?v=1678211193)
Yes! If you’re craving something new, log into our subscription portal and adjust your flavor assortment.
Can I skip a delivery or pause my deliveries?
![toggle faq](https://cdn.shopify.com/s/files/1/0542/1871/9401/files/caret-down-production.png?v=1678211193)
Yes, you can choose to skip or pause your subscription, and easily
manage yourself in our subscription
portal.
When will my first cookie box ship?
![toggle faq](https://cdn.shopify.com/s/files/1/0542/1871/9401/files/caret-down-production.png?v=1678211193)
We’ll ship out your cookies within 1-2 business days after you place your order.
Will I be notified before each shipment?
![toggle faq](https://cdn.shopify.com/s/files/1/0542/1871/9401/files/caret-down-production.png?v=1678211193)
You’ll receive an email reminder 3 days before your card is charged, so you can decide whether to get cookies delivered to your door, skip a shipment, pause your subscription, or cancel. You can
easily manage this in your subscription portal.
How many boxes can I get at a time?
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Choose from 3, 6 or 10 boxes per shipment! Our 10-pack comes with free shipping.
How often will my cookies be delivered?
![toggle faq](https://cdn.shopify.com/s/files/1/0542/1871/9401/files/caret-down-production.png?v=1678211193)
Choose to get cookies delivered to your door every 1, 2, 3, 4 5, or 6 months!
When will my credit card be charged?
![toggle faq](https://cdn.shopify.com/s/files/1/0542/1871/9401/files/caret-down-production.png?v=1678211193)
Your card will be charged the same day your order ships.
Do I get free shipping?
![toggle faq](https://cdn.shopify.com/s/files/1/0542/1871/9401/files/caret-down-production.png?v=1678211193)
Choose our 10-pack box to get free shipping!
If I use a coupon code, will all future shipments be discounted?
![toggle faq](https://cdn.shopify.com/s/files/1/0542/1871/9401/files/caret-down-production.png?v=1678211193)
If you use a coupon code on your order, your discount will be taken off your first subscription order. It will not be valid on subsequent shipments.
How do I get the 10% off?
![toggle faq](https://cdn.shopify.com/s/files/1/0542/1871/9401/files/caret-down-production.png?v=1678211193)
The price marked reflects 10% off the price of our individual cookie
boxes.